Wind Over Tide Shipping Details
Thank you for choosing Wind Over Tide. Each order is handled with care and intention, and we want you to feel confident about your purchase. Below you’ll find details about our shipping timelines, returns, and refunds.
Shipping Policy
Processing Time
Orders are typically processed within 3–5 business days from the date of purchase. Each piece is packaged carefully to ensure it arrives in perfect condition.
Processing times may vary slightly during busy seasons, holidays, or new collection launches.
Shipping Methods & Delivery Times
We offer standard shipping on all orders within the United States.
Estimated delivery times:
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U.S. orders: 3–7 business days after shipment
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International orders: 10–20 business days, depending on customs and location
You’ll receive a confirmation email with a tracking number once your order ships.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight. From time to time, we offer free shipping promotions, which will be noted on the site or product page.
Shipping Destinations
We currently ship within the United States. For international orders, please email windovertide.designs@gmail.com to inquire about availability and rates.
Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us within 14 days of delivery at windovertide.designs@gmail.com with your order number and photos of the item and packaging. We’ll make it right with a replacement or refund where applicable.
Contact Us
For all shipping, return, or refund inquiries, reach out to:
Email: windovertide.designs@gmail.com
Business Location: Cleveland, Ohio
Hours: Monday–Friday, 9 AM–5 PM EST